Schneider Electric - Galaxy 3500

Galaxy 3500 UPS Not Holding Load or Showing Battery Alarms?

If your Schneider Electric Galaxy 3500 UPS is alarming, failing to carry load, or reporting battery faults, you need fast, expert intervention. Downtime on a Galaxy 3500 can bring critical systems to a halt - from data centres and banks to hospitals and industrial plants.

We provide rapid response support for Galaxy 3500 UPS systems, ensuring your power protection is restored safely and correctly.

Hot-Swappable Galaxy 3500 UPS Battery Replacement

The Galaxy 3500 is designed with hot-swappable UPS batteries, allowing battery replacement without shutting down your critical load. However, incorrect procedures or mismatched batteries can cause system instability or complete UPS failure.

We assist with:

• Hot-swappable battery replacement 

• Correct battery string configuration

• Battery health testing & load testing

• Battery runtime restoration

• Safe disposal of old UPS batteries

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Common Galaxy 3500 UPS Problems We Fix

• Battery replacement alarms

• “Battery disconnected” or “Battery fault” warnings

• Reduced runtime after battery change

• UPS bypassing unexpectedly

• DC breaker trips

• Load drops during battery swap

• Faulty Power Module 10 - 40 KVA

• Aging or incompatible battery blocks

If your Galaxy 3500 is showing alarms right now, we prioritize urgent call-outs.

Why Use a Galaxy 3500 Specialist?

The Galaxy 3500 is a mission-critical, three-phase UPS. It requires experience with:

• High DC voltages

• Parallel battery strings

• Schneider control logic

• Live battery replacement procedures

General electricians or non-UPS technicians often make the problem worse. We work specifically on enterprise and data-centre class UPS systems.

Emergency Galaxy 3500 UPS Support

Call us on +27785154731 If your UPS is alarming, on bypass, or at risk of dropping load:

• Rapid fault diagnosis

• On-site or remote assistance (where possible)

• Battery replacement coordination

• Safe return to normal operation

Don’t wait for a full failure. Battery issues escalate fast on the Galaxy 3500.